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Choosing the right water softener can feel confusing — especially if you’re not sure what your home needs. These quick FAQs should help point you in the right direction.

Yes. City water often contains hardness minerals like calcium and magnesium. A softener helps protect your pipes, appliances, and makes your water feel better on skin and hair.

A softener removes hardness. A filter removes contaminants like chlorine, lead, and sediment. Most households benefit from having both.

Yes — we offer two types of free testing. Send us a photo of your local water report, or send us a water sample to analyze and we'll walk you through our recommendations. To get started with a free water test, head here.

Most of our systems are DIY-friendly and come with clear instructions. If you're not comfortable with plumbing, we can help guide you or connect you with an installer.

Water softeners mainly need salt refills — usually once a month or so. Some systems are low-maintenance and tell you when it’s time to top up.

We offer personalized recommendations based on your water and household size. Just fill out this quick form and our team will send you a tailored suggestion.