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Reviews and Testimonials

Based on 5084 reviews
92%
(4699)
4%
(198)
1%
(75)
1%
(27)
2%
(85)
C
Spa Solution & Purge Hot Tub Conditioner 2 Pk Free Ship
Customer (Saint-Ferréol-les-Neiges, CA)

Bon service mais vous devriez avoir une personne qui parle français
You must havé in your team a person speaking french.

Viqua VH200-F10 Genuine Replacement UV Lamp and Filter | Free Ship

It works

C
UV Dynamics 400152 Replacement UV Lamp
Customer (L'Épiphanie, CA)

UV Dynamics 400152 Replacement UV Lamp

HUM Water Care Neoprene Water Softener Sweat Jacket 14 X 65 Free Ship

Hi Francis! Thank you for leaving a 5 star review for the HUM Water Care Neoprene Water Softener Sweat Jacket. We are so glad to hear that you are enjoying the product. We appreciate your feedback and hope that the sweat jacket continues to meet your needs. Have a great day!

Cannot yet review. Working away from home and haven’t even laid eyes on it yet. It’s waiting patiently for me at home.

Hi Don!
Thank you for your feedback. We hope that once you have had a chance to lay eyes on it, you will be able to provide a review of your experience with the product. Please let us know if there is anything we can assist you with in the meantime. Have a great day!

Viqua UV lamp & filter

Order was received quickly and in good order! Would deal with these folks again!!!!!

Thank you, Tammy, for your kind words about our Viqua UV lamp and filter! We're glad to hear that your order arrived quickly and in good condition. We always strive to provide excellent service to our customers and would be happy to assist you with any future needs. Thank you for choosing us!

Excellent Service

We purchased 4 filters for our water system at our cottage. They arrived promptly and ahead of the scheduled delivery date! Thank you!

Dear Claire,
Thank you for your kind review! We are delighted to hear that you had a positive experience with our service and that your filters arrived promptly. We strive to provide excellent customer service and it's great to know that we have met your expectations. Thank you for choosing us and Viqua for your water system needs.

Just what I needed

The light and filter are hard to find but the water e store had everything

Hi Wayne, thank you for your review! We are so glad to hear that our Viqua Sterilight UV lamp and filter were just what you needed. We understand that these items can be hard to find, but we're happy to provide them for you at the Water E Store. Thanks for your support!

Pura UV 20" x 2.5" Combo. 2 filters, Lamp & Sleeve- Free Ship

Thank you, Chris, for taking the time to leave a 5 star review for our Pura UV 20' x 2.5' Combo. We're glad to hear that you are satisfied with the product. We appreciate your support and hope to continue providing you with excellent products. Thank you again!

D
UV Dynamics 400152 Replacement UV Lamp
Don C. (Quinte West, CA)
Fast service

The shop provided timely service. The product was a perfect fit.

Thank you, Don, for taking the time to leave a review! We are so happy to hear that you had a great experience with our shop and that the replacement UV lamp was a perfect fit for your needs. Providing fast and timely service is our top priority, and we are glad to know that we were able to meet your expectations. Thank you for choosing us and our product, and we hope to serve you again in the future.

Genuine Lamp

Thanks eWater for having the Non-Knock off UV lamp for our well supply.

Thank you, Henry, for choosing eWater for your UV lamp needs! We are dedicated to providing our customers with genuine, high-quality products such as the Pelican PUV-7-P Lamp. We are glad to hear that you are satisfied with your purchase. Thank you for your support!

Good quality sweat jacket

High quality well made cover, fit unit perfectly.

Thank you, Lawrence, for taking the time to leave such a positive 5 star review! We're happy to hear that the HUM Neoprene Water Softener Sweat Jacket is of good quality and fits your unit perfectly. We appreciate your support and hope to continue providing you with high-quality products in the future. Have a great day!

Reliable and excellent communication

Ordered UV light online. Used them again after good experience last year. The kept me informed by email every step of the way; order receipt and frequent shipping status updates. Will use them again next year!

Thank you, Greg, for your kind words and being a repeat customer! We are happy to hear that you had a positive experience with our product and customer service. We strive to keep our customers informed every step of the way and we are glad to have your continued support. We look forward to serving you again in the future!

Filters

Came here quick and they work good. Thank you

Hi Gordon! Thank you for taking the time to leave a 5 star review. We're glad to hear that your Goldline Reverse Osmosis Combo Filters and Membrane arrived quickly and are working well for you. Thank you for choosing our product! Have a great day.

Elbow

👍

Hi there James, thank you for leaving a 5 star review for the Clack WS1 3/4” John Guest 90 Degree Elbow V300715. We're glad to hear that you are satisfied with your purchase and we hope it's working well for you. If you have any further questions or concerns, please don't hesitate to reach out to us. Thanks again for choosing Water eStore. Have a great day!

Wrong membrane

I was drawn to the convenience of an all-included kit when I inherited my RO system, but like the other reviewer, I didn't examine the membrane closely enough and my system actually required a Black Max GPD-BME1812RE75 which I had to order separately.

I really appreciated the simple, easy-to-follow videos on the product page to guide me through the process for the first time.

Thank you, Brian, for your 4 star review and feedback. We apologize for any inconvenience this may have caused you. We understand the importance of having the correct membrane for your RO system. We are glad that our instructional videos were helpful in guiding you through the process. Please don't hesitate to reach out to us if you need any assistance in the future. We value you as a customer and we will make sure to double-check the compatibility of our products. Thank you for choosing us and Waterite.

Haven’t installed yet

Hi John! Thanks for your 5 star rating and feedback. We understand that you haven't installed the KX Matrikx 20 Big Blue Carbon Filter yet, but we hope it will meet your expectations once you do. If you need any assistance with installation or have any questions, please don't hesitate to reach out to us. We're here to help!

B
Viqua/Trojan UV Lamp C/D 602805
Bob L. (Calgary, CA)
Prompt Shipping, Exactly As Described

Well packed, excellent communication including follow-up after shipping. Would not hesitate to buy from them again!

Thank you, Bob, for your kind words! We're happy to hear that you had a positive experience with our prompt shipping and communication. We appreciate your support and look forward to serving you again in the future. Have a great day!

Tannin filter cleaner

I followed the instructions on the bottle. But I think it was too much and it took about a week to get rid of the taste. Next time I’m going to try and use less and see how that works out.

Hi Steve,
Thank you for your 4 star review of our PRO BAN-T Citric Acid Tannin Filter Cleaner. We're sorry to hear that you had trouble with the taste after using it. It's important to follow the instructions carefully, but we understand that sometimes even that may not be enough. We appreciate your feedback and will take it into consideration for future improvements. We hope that using a smaller amount next time will give you better results. Thank you for choosing us and our product.

Luminor RL-420 Genuine OEM UV Replacement Lamp | Free Ship

Thank you, Bohdan, for taking the time to leave a 5 star review for our Luminor RL-420 Genuine OEM UV Replacement Lamp. We are glad to hear that you are satisfied with your purchase and that our free shipping was a helpful bonus. We appreciate your business and hope to serve you again in the future. Have a great day!'

Luminor Blackcomb RL-950HO Genuine OEM UV Replacement Lamp | Free Ship

Hi Ronald! Thank you for taking the time to leave a 5 star review for our Luminor Blackcomb RL-950HO UV replacement lamp. We strive to provide our customers with high-quality, genuine OEM products and we are glad that you have experienced that firsthand. Thanks again for choosing our product and for your support. Have a great day!

Replacement lamp

Easy replacement parts arrived on time and your video was heipgul

Thank you, Debbi, for your positive feedback! We are glad to hear that the replacement parts arrived on time and that our video was helpful for the installation process. If you need any further assistance, please don't hesitate to reach out to us. Have a great day!

HUM Water Care Neoprene Water Softener Sweat Jacket 10 X 44 Free Ship

Hi Donald, thank you for taking the time to leave a 5 star review. We're glad that you are happy with your purchase and that the free shipping was a bonus! We hope this jacket continues to meet all of your needs. Have a great day!

Aquamaster Drive Motor 90217 for AMS 700, 900 or 950 | Water eStore

Thank you, Violetta, for your 5 star review! We are happy to hear that the Aquamaster Drive Motor met your expectations and is compatible with your AMS system. Our goal at Water eStore is to provide high-quality products that meet our customers' needs. Thank you for choosing us for your water system needs.