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Reviews and Testimonials

Based on 4945 reviews
92%
(4566)
4%
(193)
1%
(74)
1%
(27)
2%
(85)
It didn’t turn my water into wine

Maybe it’s white wine 😂

Filters work great, thànks

Filters work great ,thanks

HUM is a GREAT BRAND!

I absolutely think the HUM brand is a great product!

RO maintenance DIY

Fit, worked, lowered TDS by a factor of 5. Videos helped. Happy drinking water and lots of it.
Thanks!

Great Service

Customer service goes above and beyond. Fast shipping and reasonable prices!

New customer very good service

We have a Pro 30 water filtration system in our Cabo Mexico home. It produces germ free clear water. Our flow meter sensor must be replaced. I also will clean the old one with CSR.

C
UV Dynamics 400152 Replacement UV Lamp
Customer (Salt Spring Island, CA)

UV Dynamics 400152 Replacement UV Lamp

Ordered second UV Bulb to replace one that did not work.

Have been ordering from this company for years. This year the U.V. bulb I received did not work right from the start. It would work and then cut-out? Reset system. But it stopped working completely after a week. Called and ordered a new one and also ordered a new ballast for the system in case the bulb was not the problem. Started with replacing the bulb. It has been working for 2 weeks not with no problem. Staff were very helpful however I did not get offered a refund for the first bulb. Meanwhile I have disposed of the defective bulb. Going forward I will keep my old bulb in case this happens again.

Sweat jacket !

This jacket fits perfectly, I have no moisture in the drip tray at all now. Before jacket installed 1/4” of water and very wet backwash tank. Very happy with this product, as well as the incredible knowledge of the you tube videos by water e store Cnd.

Great products and speedy delivery! My new go to water store.

Thank you, Darryl, for your kind words! We're so glad you love our products and that our speedy delivery has made us your new go-to water store. We appreciate your support and look forward to serving you in the future!

Good and easy to change filters

Hi Grant,
Thank you so much for your feedback! We're glad to hear that you found our Goldline Reverse Osmosis Combo Pack easy to use and change the filters. We strive to provide our customers with a hassle-free experience, and your satisfaction is important to us. We appreciate your support and hope to continue serving you in the future.

Pentair 10”BB Sediment

Excellent service. Excellent quality.

Thank you, Denise, for your positive review! We are happy to hear that you had a great experience with our service and that you are satisfied with the quality of our Pentair 10'BB Sediment. We appreciate your business and look forward to serving you again in the future. Have a wonderful day!

J
Viqua/Trojan UV Lamp C/D 602805
John H. (Manitowaning, CA)

Viqua/Trojan UV Lamp C/D 602805

Dear John,
Thank you for your purchase of the Viqua/Trojan UV Lamp C/D 602805. If you have any further questions or concerns, please do not hesitate to reach out to us. We are always happy to assist in any way we can.

Clack WS1 3 Button Valve Circuit Board V3108TC

Thank you, Shirley, for purchasing from us the Clack WS1 3 Button Valve Circuit Board V3108TC. If you have any questions or need any assistance, please don't hesitate to reach out to us. We're always here to help. Have a great day!

W
Clack WS1 3 Button Valve Circuit Board V3108TC
William B. (West Palm Beach, US)

Item came quick and well packaged.

Hi William! Thank you so much for taking the time to leave us a review. We are thrilled to hear that your order arrived quickly and was well packaged. We hope you are enjoying your new Clack WS1 3 Button Valve Circuit Board. Have a great day!

S
Clack WS1 3 Button Valve Circuit Board V3108TC
Stanley R. (Lehigh Acres, US)
Board Replacement

Perfect fit. Item packed well. Thanks

Hi Stanley! Thank you for taking the time to leave a review. We're so glad to hear that our Clack WS1 3 Button Valve Circuit Board was a perfect fit for your needs. We take great care in packaging our products to ensure they arrive safely. Thanks for choosing us and our board for your replacement. Happy to help anytime! :)

Excellent communication with the purchase and shipping. Perfect video of the instructions. Couldn't ask for more. Thanks

Thank you, JD, so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with your purchase and our shipping process. Our goal is to provide clear instructions and excellent customer service. We truly appreciate your support. Thank you for choosing us and WaterBoss!

Part for water softener

Great service, part fit perfectly, when in need of other parts in the future I will order from you folks, highly recommend.

Thank you, Terry, for your kind review! We're glad to hear that the replacement drive end cap assembly fit perfectly for your water softener. We strive to provide great service and we're happy to know that you would recommend us for future parts needs. Thank you for choosing us!

Easy install!

Great price and simple to install. Installation videos were a great peace of mind.

Hi John! We're thrilled to hear that you found our UV Dynamics 400152 Replacement UV Lamp easy to install and at a great price. Our goal is to make the installation process as simple as possible for our customers. We're glad our installation videos were helpful and provided peace of mind. Thank you for choosing us and our product!

Not in service as of yet

I can not review as I have not yet acquired everything needed to run new water filtration equipment, sorry🤷🏼‍♂️

Hi Brian! Thank you for leaving a review for our Combo 10 Filter 2 Pack. We understand that you have not yet acquired everything needed to use the new water filtration equipment. No need to apologize, we appreciate your honesty. We hope you'll be able to try out the filters soon and we would love to hear your thoughts then. Have a great day!

Great Service

It only took a week to get my order to fix my soft water conditioner. And it was the correct part for what I needed!

Hi Luann! Thanks so much for taking the time to leave such a positive review. We're thrilled that you had a great experience with our service and that the part you ordered was exactly what you needed. We appreciate your business and hope to serve you again in the future. Have a fantastic day!

Slimline Carbon Filters

Quality filters keep my water clean and tasting great. Doesn’t affect water pressure.

Thank you, Lorraine, for taking the time to leave a review! We're thrilled to hear that our Slimline Carbon Filters are keeping your water clean and tasting great. We're also happy to know that the water pressure remains unaffected. We appreciate your support and hope to continue providing you with high-quality products. Have a great day!

Five stars ? Sure !

I’ve been using the Pentair 5005 dual gradient filters for many years, so there’s nothing novel or beyond expectation … the repsonsive turnaround and free delivery is, however, much appreciated. The 5001 filters I ordered are an experiment to determine how they affect my water quality and flow rate … I haven’t needed to change filters yet so it’l be a while before I get to make an evaluation as to whether they’re worthwhile.

Hi Wm.! Thank you for taking the time to leave us such a positive review. We're glad to hear that you've been using our Pentair 5005 dual gradient filters for many years and that you appreciate our free delivery and responsive turnaround. We hope that your experiment with the 5001 filters goes well and that they positively impact your water quality and flow rate. We look forward to hearing your evaluation in the future. Thanks again for choosing us and Pentair!

C
HUM Safe Water 6 Minirack | Free Ship
Customer (King City, CA)
Work in progress

This unit looks fantastic, and I have not yet hooked it up as I am collecting more solar equipment to be able to run this properly without interruption or failure due to lack of power. This will be a fantastic step forward when I have all the necessary upgrades to run it properly

Hi Brian! We're thrilled to hear that you're enjoying your HUM Safe Water 6 Minirack so far. We understand the importance of having all the necessary upgrades to ensure uninterrupted and successful use, and we're here to help if you have any questions along the way. Thank you for being a part of our solar-powered community!

Viqua VH410-F20 Genuine Replacement UV Lamp and Filter

Love the convenience and quality! Thanks

Thank you, Dianne, for your kind review! We are glad to hear that you are satisfied with the convenience and quality of our Viqua VH410-F20 Genuine Replacement UV Lamp and Filter. It's always our pleasure to provide our customers with top-notch products. Thank you for choosing us and happy shopping!