We offer free shipping on orders over $75. For orders below that, shipping costs are a flat rate of $10.

We offer refunds and exchanges within 30 days days of delivery. To be eligible for a refund, items must be returned in their original condition, with all tags and packaging intact. Please note that sale items are not eligible.

For returns or exchanges, please contact our customer support at info@waterestore.com.  For more information please visit our refund policy HERE.

Most orders are processed within 3-5 business days and shipped via UPS.

Estimated delivery times vary based on your location, but you can track your order here.

es! We offer free 1:1 consultations with our team of water filtration experts.

Whether you need help choosing the right system or have questions about installation and maintenance, we’re here to help.

CLICK HERE to take a short survey that will help us address your problem or contact us at info@waterestore.com